An order operations platform for suppliers. Handle intake, item checks, delivery tracking, and PO/invoice issuance in one place.

Why Dishour

Are these order problems still part of your daily workflow?

101

Incoming order channels

TextPlease send 20 lb ribeye09:12
CallAdd 15 kg short ribs too09:45
ChatWhat happened to yesterday’s order?10:03
TextCan we still get 6 packs of scallions today?10:17

Orders get scattered across calls and texts

Text threads, call notes, and chat messages live in different places, so it is hard to know what has actually been processed.

202

Received order

Qty errorDSH-2026-00089
Pork belly30 kg
Pork belly (actual?)3 kg <- confirm

Error found right before dispatch - reconfirming by phone

Quantity and item mistakes keep repeating

Ambiguous quantities and unclear item names get discovered right before delivery, which creates last-minute confirmation work.

303

Variable-weight items

Ribeye

Est. 20 lb->Actual 22.5 lb+$15.00

Short rib

Est. 15 lb->Actual 14.2 lb-$6.80

Adjusting totals manually in Excel...

Variable-weight pricing is painful to adjust

Products like meat and seafood require manual price updates once the actual delivered weight is known.

404

Document workload

Order sheet (Excel)

Created by hand every time

Manual

Tax invoice

Same data entered again

Re-entry

Final invoice

Third version of the same order

Duplicate

Order sheets and invoices get duplicated

Teams enter the same order data more than once across spreadsheets, invoices, and follow-up documents.

505

Delivery history

DSH-2026-00071Delivered
DSH-2026-00072Failed (no record)
DSH-2026-00073Rescheduled? unclear

History only lives inside chat threads

Delivery issues are not tracked cleanly

Failed deliveries and reschedules stay buried inside chat history, which makes follow-up and dispute resolution harder.

How it works

This is how day-to-day order operations change.

  1. 01

    Online order intake

    Restaurants place supplier-specific orders online instead of by phone or text.

  2. 02

    Order review

    Suppliers review the order and confirm items, quantities, and issues in one workflow.

  3. 03

    Final quantity confirmation

    Variable-weight products can be finalized using actual delivered quantities.

  4. 04

    Automatic document generation

    The system prepares purchase orders and final invoices automatically.

  5. 05

    Status-based tracking

    Each order is tracked by status from ready to ship through delivery and completion.

Who it is for

A strong fit for teams like these.

If you want to work with existing restaurant customers in a more organized way, Dishour is built for that transition.

  • Regional food suppliers serving 10 or more independent restaurants

  • Wholesalers still receiving a high share of orders by phone or text

  • Suppliers handling variable-weight goods like meat, seafood, or produce

  • Lean operations teams where one or two people manage intake and invoicing together

Food Waste

30–40% of U.S. foodsupply goes to waste.

Source: USDA Economic Research Service

01

133B lbs

Food discarded each year

02

$161B

Estimated annual loss from discarded food

Live · session estimate

U.S. food wasted since you arrived

$0.00

Waste rate by category

Produce48%
Meat & Seafood35%
Dairy & Eggs32%

Our Answer

The Dishour Flea Market.

Surplus stock doesn't have to be a loss. List near-expiry items at a discount — contracted restaurants order in real time. No calls.

Flea Market

Move near-expiry stock before it goes to waste

List surplus items with a discount and a closing deadline. Contracted restaurants see them instantly and order in real time — no calls.

Analytics

Identify high-waste items with flea market data

Sell-through patterns across listings surface which products consistently need last-minute moves — so you can act earlier next time.

  1. 01

    List with a deadline and discount

    Post near-expiry stock with a percentage off and a closing date. Live to all contracted restaurants instantly.

  2. 02

    Restaurants order directly

    They browse, they order. No back-and-forth, no minimum commitments.

  3. 03

    Inventory handles itself

    Quantities track per listing. Sold out means sold out. Canceled orders restore stock automatically.

Vision

What Dishour is building next

Connect orders into greater purchasing power

By aggregating demand, suppliers and restaurants can unlock better pricing and better purchasing opportunities.

Turn transaction data into operational advantage

As order data accumulates, teams can run more accurately and make better decisions with less guesswork.

Build a community where restaurants and suppliers grow together

A healthier network emerges when operating knowledge and insights can move naturally between partners.

Create a shared operating standard for food distribution

From ordering to fulfillment and settlement, the goal is one system that makes execution more consistent for everyone.

FAQ

Frequently asked questions

Dishour is a B2B order operations platform for food suppliers working with independent restaurants.

Scaling a business
starts with accuracy,
not volume.

Clean up phone- and text-heavy order operations with Dishour.